Data Protection Policy

Our terms and policies

We’ve made it easy for you to read all our legal terms, policies, and community guidelines from one place. Here, you can access all the information you need to understand your rights when using the GE Academy Trainers’ Database, and make sure you’re respecting the rights of others too.

If you’re using one of our services, this is where you’ll find the terms and guidelines that apply to your use of that product and any related features or services.

1. Introduction

B-NK GmbH, Schönbrunner Straße 59-61/10, 1050 Wien, Austria (“”, “we”, “us”, or “our”) provides the services rendered to you through the GE Academy Trainers’ Database website available at, and through any of its web pages and associated applications which may be available on multiple devices, including mobile applications (“Service”).

This Privacy Policy sets forth the collection and use practices of GE Academy Trainers’ Database for personal data we process in the course of providing the Service.

2. Information we process and how we process it

Basic data processed

Certain data will be processed when you access the Service, to resolve the technical request of your device, display the site and maintain the safety and security of our systems. This data is stored in so-called logs and comprise the following:

  • IP addresses and your mobile device’s Identifier for Advertising (IDFA);
  • the type of computer or mobile device you are using including operating system and version;
  • the types of browser you are using, the language, and your country;
  • referring and exit pages and URLs;
  • platform type;
  • the number of clicks on a page or feature, pages viewed and the order of those pages, the amount of time spent on particular pages or parts of pages;
  • domain names and;
  • information collected for performance purposes (e.g. average load, render time of pages, etc.).
  • Even though IP addresses and mobile identifiers are generally considered personal data, we can not derive any direct conclusions about your identity from such data.
  • Our legal basis for processing this personal data is Article 6 (1)(f) of the General Data Protection Regulation (GDPR). The data processed is very basic data, and does not contain directly identifiable information about you. We have a legitimate interest in being able to provide a functioning, reliable and accessible website and resolve your server-request in an appropriate manner.
  • All of our pages are secured using SSL (Secure Socket Layer) technology, which encrypts data transmitted between our servers and your end devices. We also apply other suitable technical and organizational measures to protect your personal data.

 Personal data we process

In order to provide you with functionalities, we need to process certain data and/or information relating to you:

Registration and maintenance of your Member account

If you choose to create a Member account on our Service, you will be required, during the registration process, to provide your first and last name, an email address, and a password. You will receive a confirmation email. Your Member account will be confirmed after you have clicked on the respective link in the account activation email. You may also be invited to associate certain information we present to you with your account, such as articles, institutional affiliation, and biographical information.

Other personal data

During the registration process or when updating your profile, you can choose to provide other information that can be used to identify and/or contact you, including for example, a profile picture, your Twitter account handle or your city of residence. You may also be invited or required to provide information about you, including, for example, demographic information, such as occupation, and curriculum vita, education, authorship of articles, academic, scientific, research and training expertise or interests, conferences you have attended, groups of which you are a member, information regarding your professional and academic career, academic degree, your previous roles and jobs, and current activities and interests.

Communications with us

When you communicate with us, you may provide us with your name, contact details, and other personal data as part of your communication, as well as the content of your message itself. Similarly, when we communicate with you, we will process your personal information, such as your email address. For some of our emails, we also process information indicating whether you have opened the email.

Communications through the Service

Many communications that you initiate through our Service will list your name in the header of the message. Other communications that you initiate through the Service, like a request for a full-text, will list your name as the initiator but will not include your personal email address. Once you have mutually connected with an individual, contact information you choose to include in your trainer profile will be accessible by that individual.


We process the number of profile pages users view to detect and prevent data harvesting. We also process your IP address to filter out suspicious requests. If you are a Member, we store your full IP address in connection with your account registration request and your current last login. Otherwise, your login activities are only stored in connection with your truncated IP addresses. Also, we process information about your device, its operating system and the browser you are using for your current session.

3. How we use data we collect about you

The following explanations will provide you with information about how we use the personal data that we collect about you, and our legal basis for doing so under the GDPR. Generally speaking, we may, pursuant to Art. 6(1)(f) GDPR use your data based on our legitimate interests.

  • to provide and improve our Service;
  • to perform internal quality checks;
  • to prevent, detect, process and investigate malfunctions, incidents, fraudulent or other illegal activities, or mitigate the risk of occurrence of the aforementioned events;
  • to ensure network and information security;
  • to create statistics on access channels and the use of our Service;
  • to contact you, if requested by you or if necessary to fulfil the contract or permitted by law;
  • to enforce obligations owed to us, and contractual terms and conditions; and
  • for accounting, risk management and record keeping purposes.

Also, pursuant to Art. 6(1)(c) GDPR we may use your data to comply with legal obligations, e.g. to observe retention periods required by trade or tax law or to comply with obligations to disclose data based on a legally binding court decision or official order.

Ensure the security of your personal data

We process your personal data in order to avoid its accidental or unlawful destruction, as well as its loss, alteration, or unauthorized disclosure. For example, we process the number of profile pages you and others view so as to detect and prevent data harvesting. Likewise, we truncate the last octet of your IP address to prevent you from being identified.

Our legal basis for this processing is Art. 6 (1)(c) and (f) GDPR. We are legally obliged to secure data from unauthorized loss and alteration and it is also in our mutual interest to ensure data security. As this primarily serves the purpose of protecting your data there are no overriding interests on your part.

Generate statistics

We use your personal data to generate statistics which pertain to reading/search behavior and achievements. We also generate statistics for internal purposes in order to constantly improve the Service and its features. In none of these cases, we will share any personal data of Users.

Our legal basis for this processing is Art. 6 (1)(f) GDPR. We have a legitimate interest to assess and evaluate the traffic on our site to improve our Service. Such improvement is also in the interest of our Users as it allows them to always benefit from the best Service we can offer.

4. Information we process when using technologies like cookies and pixels

We and service providers acting on our behalf store log files and use tracking technologies such as cookies, web beacons, tracking pixels, and local shared objects, also known as flash cookies, to collect information relating to you and your use of the Service.


“Cookies” are small files that enable us to store and collect specific information related to you and your use of the Service on your computer or other end devices. They help us to analyze the number of people who use the Service, usage frequency, User behavior and advertising effectiveness, to increase security and to tailor our Service and advertisements to your needs and preferences.

This website uses so-called “session cookies” which after your session on the website session ends, will automatically be deleted.

This website also uses “persistent cookies” to record information about repeat Users of the Service. Persistent cookies are designed to help us continually improve the products and services we offer you and to ensure the quality of our services. “Persistent cookies” remain for a certain pre-defined period of time and are recognized by us when you return to the Service (or one of our partner sites).

You can edit the settings of your browser to prevent cookies from being stored, to limit the storage of cookies to certain websites, or such that your browser informs you every time a cookie is sent. You can also delete cookies at any time. However, please note that if cookies are deactivated you will not be able to take advantage of some of GE Academy Trainers’ Database’s features. For specific help on how to delete Cookies with the help of your browser, please consult respective help sections, such as Google Chrome, Mozilla Firefox or Safari.

5. Third-party services

Google Services

Google Analytics: We use Google Analytics to evaluate the usage behavior on our Service. Google Analytics is a web analysis service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. For this web analysis service, Google uses cookies on our website to systematically evaluate the interactions of Users on our Service. The information generated by the cookie about the use of our Service by the user (e.g. truncated IP address, website currently visited, referrer, duration of stay, and frequency of the call of the website) is transferred to a Google server in Ireland. In addition, a transfer of the data to another Google server in the USA is possible. Google will use this information for the purpose of evaluating your use of the Service, compiling reports on website activity for us, and providing other services relating to website activity and Internet usage. The processed data can be used to create pseudonymous user profiles of Users. The data is deleted after 26 months. By activating IP anonymization on our website, your IP address is truncated before it is forwarded within the member states of the European Union or other states party to the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be forwarded to a Google server in Ireland and possibly the USA and shortened there. Google will not combine your IP address collected via Google Analytics with other data that Google holds.

To opt out from Google Analytics, please click this link. If you delete your cookies, you have to click this link again.

In addition, each of the following services is provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland.

You can opt out from the following Google services using this link.

Google Tag Manager is a solution that allows us to manage website tags through one interface. The Tag Manager itself is a cookie-less domain and does not collect personal data. The tool triggers other tags that may collect personal data. Google Tag Manager does not access this data.

6. Recipients and safeguards


B-NK GmbH and GE Academy Trainers’ Database do not sell any of your personal data.

The personal data that GE Academy Trainers’ Database collects from you and that you provide to GE Academy Trainers’ Database is processed in EU and stored on servers in EU (Germany).

Some of your personal data is accessible to other Users of our platform who may, for example, visit your publication pages or profile.

Your personal data may also be transferred to third parties as described in this Privacy Policy and where applicable to those third parties listed in our consent modal. These parties might be advertisers or companies that help us disseminate advertisements, measure the performance of our advertisements and/or analyze your use of the Service. These third parties will not receive data that directly personally identifies you. The data shared is limited to identifiers such as IP addresses and cookie IDs. Your name, email address, and other directly identifying data will only be shared with third parties if you explicitly allow us to share this data.

We may also disclose personal data in response to legal process or when the law requires it (for example, in response to a court order) or, to the extent permitted by applicable law, to protect the rights, property, or safety of GE Academy Trainers’ Database, the Service, Users of the Service (including you), and others.

We may use third party service providers, in particular for technical and business services, tax advisors and legal counsel. These service providers receive personal data solely for the performance of their services for us on our behalf. They are contractually obliged not to use personal data for other purposes.


Some of the third parties with whom your personal data will be shared are located outside of the European Economic Area, in countries whose data protection laws may not be as extensive as those which apply to us.

If we transfer your personal data to countries outside of the European Economic Area or which do not offer adequate and similar protection, we will ensure that we do this in accordance with applicable data protection regulations (for example, by putting in place an appropriate data transfer instrument such as the European Standard Contractual Clauses).

We will do this with a view to ensuring that the level of protection applied to the processing of your personal data in these countries is similar to that applied within the European Economic Area.

7. Closing your account and retention of personal data

For Members, we generally store their personal data as long as their account is active.

If you have created an account, you can close it yourself in your ‘Account Settings’. If you request that we close your account for you, we might ask for proof of identity before doing so.

We may also close inactive accounts or accounts that are used in violation of our Terms of Service or any applicable law.

Immediately after closing an account, it will not be accessible/visible anymore. Please note that closing an account is irreversible.

For Members, we will retain personal data from closed or inactive accounts to the extent and as long as it is necessary and relevant for our operations and/or to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or take other actions otherwise permitted by law.

In general, personal data from closed or inactive accounts will be deleted or anonymized from our system backups one year after the account is closed or deactivated.

We only keep personal data for the time strictly necessary in order to enable the use of our Service and/or to fulfil the purposes identified above, and/or to comply with any legal or regulatory obligations. In all other cases, we delete your personal data with the exception of such data that we are required to retain for the purpose of contractual or statutory (e.g., taxation or commercial law) retention periods. In particular, we keep payment and invoice related information or support inquiries to the extent required by trade and tax law for the statutory retention periods (ten, respectively six years).

8. Automated decision-making

We do not engage in automated individual decision-making, including profiling (according to Art. 22 (1) and (4) GDPR).

9. Data subject rights

In addition to your rights to withdraw any consent you may have granted or exercise any opt out option we provide, you may be entitled to exercise some or all of the following rights:

  • Right of access by the data subject in accordance with Art. 15 GDPR. In particular, you can obtain information about the purposes of processing, categories of personal data, categories of recipients to whom your data has been or will be disclosed, planned storage period, and origin of your data if it was not collected directly from you.
  • Right to correct inaccurate personal data or complete incomplete data according to Art. 16 GDPR.
  • Right to obtain deletion of your personal data stored with us in accordance with Art. 17 GDPR, subject to legal or contractual retention periods or other legal obligations or rights which must be observed.
  • Right to restrict the processing of your personal data in accordance with Art. 18 GDPR in the event that: you contest the accuracy of the data; the processing is unlawful but you oppose its deletion; we no longer need the personal data for the purposes of the processing but you need it for your assertion; it may be relevant to the exercise or defense of legal claims; or you have lodged an objection to the processing in accordance with Art. 21 GDPR.
  • Right to data portability in accordance with Art. 20 GDPR, to receive the stored personal data concerning you in a structured, commonly used, and machine-readable format or request the transfer of this data to another responsible party.
  • Right to lodge a complaint with your competent supervisory authority. Your competent authority is the authority at your usual place of residence or the authority competent for us (see below at section 12).

You have the right to object to all types of processing that are based on Art. 6(1)(f) GDPR (legitimate interests), based on grounds relating to your particular situation, Art. 21(1) GDPR. To the extent we process your personal data pursuant to Art. 6(1)(f) GDPR for direct marketing purposes, you can object to such processing at any time without giving a particular reason.

You may (i) exercise the rights referred to above or (ii) pose any questions or (iii) make any complaints regarding data processing by contacting us here.

10. Contact information

If you have any questions or concerns about this Privacy Policy, please email our Data Protection Officer at, contact us here, or send a letter to:


Diepoldplatz 6/18, A-1170 Vienna, Austria

Data Protection Officer: Dr. Bente Knoll


Phone: +46 1 9908996


In the event you still have requests or complaints, please contact

Austrian Data Protection Authority

Address: Barichgasse 40-42, A-1030 Wien

Phone.: +43 1 52 152-0



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